Important: Check the relevant product page and offer details. Hardware concepts, illustrative app screens and available services are identified separately.
1. Using KYREC.au
By using this website, you agree to these terms. If you make a future purchase or reservation, you also agree to the offer details shown at checkout and the linked Refunds & Cancellations Policy and Delivery & Reservations Policy.
You must use the website lawfully and must not attempt to disrupt, damage, copy, scrape, reverse-engineer or gain unauthorised access to the website or its services.
2. Who may purchase
A purchase or reservation must be made by a person aged 18 or over who has authority to use the payment method and provide the information submitted at checkout.
3. Product information
KYREC.au presents KYREC Family Guardian, Core and the wider family operating system. Hardware concepts and illustrative screens are identified on their relevant pages. Refer to the specific offer for included features, compatibility, price and access terms. A concept illustration does not establish product availability or a delivery date.
KYREC will not describe a concept as a finished product or activate a paid offer without clearly explaining what the customer receives at that stage.
4. Prices, orders and Square payments
- Prices are in Australian dollars unless the checkout states otherwise.
- The final amount, any taxes, delivery charges and the item or entitlement must be shown before payment.
- Payments may be processed securely by Square and are also subject to Square's applicable buyer terms and privacy notice.
- An order is accepted when KYREC issues confirmation, not merely when a button is pressed.
- KYREC may decline or cancel an order affected by an obvious pricing error, suspected fraud, technical failure or unavailable offer. Any captured payment for a cancelled order will be refunded.
5. Hardware reservations
A payment clearly labelled as a “reservation” is not a purchase of the finished hardware, is not a delivery charge and does not guarantee a production date. It records interest and may establish priority for a later offer. KYREC will not automatically charge the remaining product price without the customer's separate approval.
If an A$20 Nova Rover reservation is activated, it will be fully refundable before it is voluntarily converted into a later product order. Full details are set out in the Delivery & Reservations Policy.
6. Digital products and access
Where KYREC sells digital learning material or access, the checkout will identify what is included, how access is delivered and whether any additional platform terms apply. Digital content is licensed for the customer's personal use and must not be copied, resold, republished or shared beyond the permission stated in the offer.
7. Family, AI and safety information
Ask KYREC provides general information about KYREC from a limited approved knowledge set. AI-generated answers may be incomplete or mistaken and should be checked against the relevant KYREC page or confirmed through support@kyrec.au before being relied upon.
KYREC website content, Ask KYREC and future AI features are not a substitute for emergency services, professional medical care, mental health care, legal advice, financial advice or responsible adult supervision. Product and safety claims will depend on real testing, permissions, connectivity and supported services. In an emergency, contact the appropriate local emergency service.
8. Privacy and private family content
PRIVATE FAMILY STORIES ARE NOT FOR SALE.
KYREC does not and will not sell, rent, barter or trade personal information or private family content for money, advertising access or another commercial benefit.
“Private family content” means non-public conversations, messages, audio, images, location information, routines, safety events, check-ins, wellbeing inputs and patterns or inferences connected to them. Using a KYREC service does not give KYREC a right to turn those private parts of family life into advertising profiles, data-broker products or unrelated commercial content.
A future enabled feature may process the information needed to respond and may create a limited, purpose-specific pattern summary or structured event to deliver or improve that feature. That processing must follow the applicable privacy notice, permissions, controls and retention rules. It is not permission to build or sell a private family-story archive.
KYREC may provide the minimum information reasonably necessary to contracted service providers solely to operate, secure or support the service, and may disclose information where directed by the user or required by law. These limited disclosures do not give a provider permission to sell the information or use it for independent advertising, profiling or unrelated purposes.
9. KYREC Intelligence email subscriptions
By submitting an email address and confirming the consent box, you expressly consent to receiving KYREC Intelligence: one free monthly magazine from KYREC Pty Ltd by email, which may include KYREC product previews, subscriber games and prize opportunities. KYREC records your email address, signup source, consent wording version and consent time to manage the subscription and demonstrate consent.
One magazine email per month, plus an initial welcome email. The four editorial subjects are sections of this single magazine, not separate subscriptions. Your subscription begins when activation succeeds. An on-screen message does not guarantee inbox delivery.
You can unsubscribe from the magazine at any time using the preference or unsubscribe facility in an email. KYREC will action unsubscribe requests as soon as practicable and no later than five business days after receiving the request. Unsubscribing is free and does not require an account.
KYREC will not materially increase the stated frequency or add unrelated marketing categories without clearly notifying subscribers and obtaining any further consent required by law. KYREC manages commercial email communications in accordance with the Spam Act 2003, including consent, sender identification and functional unsubscribe requirements.
10. Intellectual property
The KYREC name, characters, artwork, copy, product concepts, logos and website design are owned by or licensed to KYREC. Viewing the website does not transfer any intellectual property rights or grant permission to use the material commercially.
11. Third-party services and links
The website may link to Square, app stores, maps, music services, social platforms or other third parties. Those services operate under their own availability, terms and privacy policies. A planned integration is not a statement that a third party sponsors or endorses KYREC.
12. Australian Consumer Law
Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law. More information is available from the ACCC.
To the extent permitted by law, KYREC is not responsible for indirect or consequential loss caused by using an early-stage concept page or an unavailable third-party service, or by using an offer outside the purpose and limits clearly described for it.
13. Changes, governing law and contact
Website information and these terms may be updated as the project develops. The terms accepted for a completed transaction will not be changed retrospectively to remove a customer's rights. These terms are governed by the laws of Western Australia and applicable Commonwealth laws.
Questions can be sent to support@kyrec.au.
