Email KYREC: use the address below and include only the information needed for us to understand and resolve your request.
hello@kyrec.auGeneral support
Questions about KYREC.au, the project, product pages or future access.
Payments & refunds
Include the name and email used at checkout plus the Square receipt or transaction reference.
Privacy requests
Request access, correction or deletion, or explain a privacy concern. We may need to verify your identity.
Reservations
Include the reserved product and confirmation reference. Never send full card details by email.
Response times
KYREC aims to acknowledge general, payment and refund messages within two business days. We aim to respond to privacy complaints within 30 days. Some requests may take longer to investigate, but we will keep you informed.
What not to email
Do not send full payment card numbers, passwords, private family conversations, unnecessary identity documents or sensitive health information. If more information is genuinely needed, KYREC will explain what is required and why.
Emergency and professional support
This inbox is not monitored as an emergency service. KYREC cannot provide emergency, medical, mental health, legal or financial assistance through website support. In an emergency, contact the appropriate local emergency service or qualified professional.
Business location
KYREC is being built in Perth, Western Australia. Online support is available at hello@kyrec.au.